Have you ever wondered why there’s a breakdown in communication within your relationships? Do you find yourself trying to ‘fix’ the other person? You could be using dysfunctional language that could be potentially driving a wedge between your significant other, your friends, your co-workers or your children.
This week I chat with Rick Goodfriend about non-violent communication, empathy and how to become a better listener to instantly improve your personal and business relationships. Rick Goodfriend is a certified communications coach, author and founder of World Empathy Day.
Also in the this week’s show…
- the difference between hearing someone and actually listening to them
- understanding the other person’s needs
- effective communication
- why our society is empathy deprived
Click the play button to hear this weeks podcast
Find out more about Rick Goodfriend…
“I Hear You, But…” Book
Over 100 communication tips to make your business and personal relationships easier
“Manifesting Instant Calm” CD
I use this CD almost daily to help stay calm: simple exercises.
“Creating Extraordinary Customer Relationships” CD
Learn the secrets to a closer and prosperous customer connection, Calm upset customers easily
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This show is sponsored by Cakebox Creative – Graphic Design & Digital Marketing. (Logo design, brand identity, bespoke print design and web)